Summary and Acknowledgements 

The Value Management Approach enables teams delivering services to use data to drive the continuous improvement of safety, quality, experience, cost and capacity. The approach can help manage quality by bringing together a range of improvement and assurance programmes and initiatives that teams and NHS boards may be involved in.

The NHS Scotland staff involved in the collaborative included senior leaders, coaches, management accountants, team leaders and their teams. The national partners acknowledge the considerable effort that went into implementing the Value Management Approach during the COVID-19 pandemic, generating significant learning to support others.

Boards and teams supported each other and national partners to adapt the design, content and delivery of the collaborative and the development of a range of resources to support the implementation of Value Management.

Healthcare Improvement Scotland’s ihub and NHS Education for Scotland demonstrated the merits in delivering a concurrent capacity and capability programme as part of a national improvement collaborative, in order to upskill local improvement coaches to work alongside frontline teams and enhance coaching and quality improvement capacity and capability within boards.

The Institute for Healthcare Improvement provided technical and subject matter expertise in relation to implementing the approach, and supported the development of resources through the duration of the collaborative.

The Value Management Resource Pack can support local quality improvement and clinical teams, including those involved in national collaboratives, to integrate the Value Management model into their ways of working going forward and enable the further spread of Value Management within NHS Scotland.

Given ongoing system and financial pressures within NHS Scotland, the Value Management Approach has demonstrated itself to be one way to empower front-line clinicians to work together with other administrative, finance and managerial colleagues to improve services and the value they deliver. It aligns with the strategic aims of “Delivering value based health and care: a vision for Scotland”

For more information and resources to help you get started, access the Value Management Resource Pack.